Terms and Condition:
Welcome to Proximity Care's terms of service! By using our services, you agree to the following terms and conditions:
Service Agreement: By engaging Proximity Care's services, clients agree to the terms and conditions outlined in the Service Agreement, which govern the provision of private home personal care.
Privacy Policy: Proximity Care is committed to protecting clients' privacy. Our Privacy Policy outlines how we collect, use, and safeguard personal information.
Care Assessment: Clients must undergo a comprehensive care assessment to determine their specific needs and develop a personalized care plan.
Care Plan Review: Care plans are subject to periodic review and may be modified to accommodate changes in clients' health or preferences.
Caregiver Selection: Proximity Care will make every effort to match clients with caregivers who align with their needs and preferences. However, we cannot guarantee a specific caregiver's availability at all times.
Caregiver Conduct: Our caregivers are expected to adhere to strict professional standards and provide compassionate care to clients at all times.
Client Responsibilities: Clients are responsible for providing accurate and updated information about their health, medications, and preferences.
Payment Terms: Clients agree to the payment terms and pricing structure specified in the Service Agreement. Payment is due as per the agreed schedule.
Cancellation Policy: Clients must provide advance notice for any cancellations or changes to scheduled care visits. Late cancellations may incur additional charges.
Emergency Procedures: Clients will be informed about emergency procedures, and they are responsible for providing emergency contact information.
Health and Safety: Proximity Care follows strict health and safety protocols to protect clients and caregivers from potential risks.
Complaints and Feedback: Clients are encouraged to provide feedback and report any concerns promptly. Proximity Care will address complaints in a timely and professional manner.
Liability: Proximity Care assumes no liability for any damages or losses arising from factors beyond our control or as a result of client negligence.
Termination of Services: Proximity Care reserves the right to terminate services if clients fail to adhere to the terms and conditions or engage in abusive behavior towards caregivers.
Governing Law: Any disputes arising from the services provided by Proximity Care shall be governed by the laws of the jurisdiction in which services are offered.
Changes to Terms: Proximity Care may update or modify these terms and conditions from time to time. Clients will be notified of any significant changes.
Third-Party Services: Proximity Care may work with third-party partners to provide additional services, subject to separate terms and conditions.
Confidentiality: Proximity Care and its caregivers will keep all client information confidential, except as required by law or with the client's consent.
Force Majeure: Proximity Care shall not be liable for any delays or failures in service due to circumstances beyond our control, such as natural disasters or acts of God.
Acceptance of Terms: By engaging Proximity Care's services, clients acknowledge their understanding and acceptance of these terms and conditions.
If you have any questions or require further clarification about these terms and conditions, please feel free to reach out to us.
Proximity Care is committed to providing excellent care and support while ensuring transparency and fairness in all our dealings.